It's time you got more from your customer feedback
Don't be the data nut that everyone thought you were
Happy. Sad. And all the way between
They love the interface. They hate providing feedback. They’re angry, happy, indifferent, but most importantly, they love your product.
Understanding human feedback is hard. Our sentiment tool adds an extra dimension to your analysis, giving you deep insights into your customers’ thoughts and feelings.
Discover actionable insights from any data source with just one click
You will not ever make the most impactful business decisions by simply analyzing quantitative customer data. The richest insights are found at the intersection of qualitative and quantitative data from every stage of the customer journey.
Easily understandable dashboards
Price was too high. Quality was too low. Response time was too long. Review experience sucked. How do you choose which customers’ issues to work on? Which would bring in the most ROI?
Our dashboard will tell you exactly that. Quickly see the customer issues that need prioritizing and understand how fixing them will boost your scores.
Trusted by the Greatest
Hear It from Our Customers
“MyCaptain, as an edtech startup, has one of the largest networks of Campus Ambassadors in the country. We found that the NPS calculator for the Campus Ambassador survey was extremely helpful for us. It helped us understand our advocates and detractors in a structured way where we could focus on improving our productivity.”
Atul, Resource Manager, MyCaptain
How Do We Make Your Team Life Easier?
Gain real-world insights—fast
Work smarter than you think
Take strategic customer service decisions
Identify CX pain points in seconds
Next-gen insights for customer-loving business
Enjoy complete trust in our analysis and effortlessly find answers to business questions with deep, actionable insights.
Use insights provided by our SaaS platform to drive buy-in, and deliver measurable, customer-centric changes